African Bank of the Year, Guaranty Trust Bank plc has launched another innovative alternative channel for its customers to conveniently top up their mobile phones using “GTBank 1 Click Top-up”.
GTBank 1 Click Top-Up is a novel offering pioneered by GTBank in the Nigerian Banking Industry. It offers GTBank customers on MTN, Etisalat and Airtel networks an efficient and easy way of topping-up their mobile phones using any type of mobile device.
This service will enable all GTBank customers top up their mobile phones from available balances in their bank accounts with ease. It brings a higher level of convenience to customers as it is designed to deliver with speed and simplicity. To recharge a mobile phone, all the customer needs to do is dial *737*AMOUNT# e.g. *737*1000# from a registered phone number with the Bank and the customer’s phone gets topped up automatically. Customers can recharge up to the sum of N5,000 daily.
The product will also help telecommunications service providers digitalise payments as it reduces distribution cost, increases average revenue per user and also ensures round the clock sales of airtime.
Guaranty Trust Bank plc was established in 1990 and has within the last 24 years come to be recognised as one of the most innovative and service focused banks in the Nigerian financial market space. The bank has a record of “Industry First” innovations such as “Internet Banking” which enables customers carry out transactions from the comfort of their home or office; “GTConnect”- a fully interactive 24 hours self-service Contact Centre; “Social Banking” service on Facebook that allows GTBank Account holders transfer money, purchase airtime, pay bills, and confirm their account balance on Facebook. “FastTrack” allows customers withdraw money quickly within its branches using their debit cards.
The GTBank e-branches are platforms where customers can carry out most of their banking transactions such as depositing and cash withdrawal without visiting the banking hall.
Guaranty Trust Bank plc holds a Standards Organisation of Nigeria (SON)’s International Standards Organisation (ISO) 9001:2000 certification in recognition of quality management systems and conformity with global best practice.