For the first time in the history of the country, Zenith Bank plc has further solidified its leadership as it last week achieved three certifications from the British Standards Institution (BSI).
The certifications are the Information Security Management System ISO/IEC 27001:20013; IT Service Management System ISO/IEC 20000-1:2011 and Business Continuity Management System, ISO 22301:2012.
The milestone demonstrates Zenith Banks continual commitment to offer their customer and stakeholders enhanced satisfaction in a more stable and secure environment. Further more this highlights their determination to provide innovative and relevant solutions to maintain the security and integrity of its customers’ data.
“Our commitment to these internationally accepted standards stems from a resolve to deepen customer experience through greater information security, an efficient IT management system and a robust business continuity plan that emphasizes the protection of the customers and their investments in an increasingly unpredictable business environment. Certification to these three standards is strong proof of the bank’s commitment to implement policies and practices that meet globally recognized standards”, Jim Ovia, Chairman of the banks said at the night award.
Speaking at the event, .Peter Amangbo, managing director/CEO, said, “Today, is a landmark occasion. Landmark, not just because Zenith Bank is being awarded, but today is actually a special journey for me. We are talking of a three in one award and this is the first time in the history of this country that any institution at all, whether financial institution, manufacturing or service industry would be having these three certifications at the same time.
He noted that the award comes with a lot of responsibilities, challenging the bank to further ensure that it keeps to the tenets of the awards. “I want to assure the BSI and all those present here today that the management and board of Zenith Bank is absolutely committed to continue to support this initiative and we would continue to give our support to ensure that this bank gains other certifications. We should not rest on our oars. We would also ensure that the award and all what it stands for is engraved in our DNA”
“Becoming certified to these three standards provides evidence in our efforts to comply with local and international regulations relating to data protection, privacy and IT governance. We hope through implementing ISO/IEC 27001, it will give greater confidence to our customers and various stakeholders that the security of assets such as financial information , intellectual property, employee details and information entrusted to us is protected securely. ISO/IEC 20000-1 acknowledges our high level of efficiency in IT service provision and our ability to continuously improve the delivery of IT services.
“ISO 22301 will help us identify potential threats and unexpected disruptions to our organization and make sure we have a robots plan and solution in place. Therefore if incidents happen, the bank will be prepared and in a position to respond effectively”, Amamgbo said.
The certificates were awarded to Ovia and Amamgbo from the Deputy British High Commissioner, Mike Purves. The ceremony featured a number of high ranking executives, officials and bank employees also attended the ceremony from Zenith Bank and Global Info Swift.